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How to unlock wd my passport1/27/2024 How to troubelshoot your WD Security invalid password or forgotten password message. Support-en.wd.com Invalid Password or Forgotten Password Message on WD Security Once the process begins, ALL THE DATA ON THE DRIVE WILL BE LOST! From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. The Erase drive process is Data Destructive and cannot be undone. It will then prompt you to enter your Passport password. The drive can still be used and reformatted by clicking the Erase button.WD Technical Support cannot provide a new password or alternative method to access encrypted data.If the password cannot be remembered, the files on the drive are not accessible.There is no “forgot password” option to reset the password.If the password is forgotten, the information stored on the hard drive cannot be retrieved.The WD Security password protection is a 256-bit AES encryption.If you forget your password(s) then you’re Sorry, but password protection is there to protect your private personal data from prying eyes and theives if your hard drive(s) are stolen. If passords were easily viewed or retrieved then from a security point of view …if you could, then anybody could … which defeats the purpose and is no security at all.
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